State Farm® Insurance Agent Paulina McDonald

"We been with State Farm over 30 plus years and we have never encountered any issues. The service is always over and above our expectations. We are always satisfied with the overall experience. The staff and management always treated us as Family."

"I can’t recommend Marilyn Farias enough! She’s not only an incredible insurance agent at State Farm, but also someone who truly puts her heart into her work. From the moment you speak with her, you feel like you’re in good hands. She takes the time to break things down in a way that’s easy to understand, and she’s always patient, kind, and professional. What really stands out about Marilyn is how much she genuinely cares. She doesn’t just treat you like a client — she treats you like family. Whether it’s auto or life insurance, she goes above and beyond to make sure you’re getting the best coverage for your needs and budget. She’s always available to answer questions, follow up, and make sure everything is running smoothly. If you’re looking for someone who is honest, reliable, and truly passionate about helping others, Marilyn is the one to go to. She makes the insurance process stress-free, and her energy and professionalism are unmatched. So grateful for everything she’s done — she’s definitely the agent you want in your corner!"

"I've been with Paula, McDonald State Farm for over 10 years. I have great rates with them. No problems, I believe they're number one in my book, and I hope they keep striving to be number 1 to everyone else."

"Fast transaction and staff are very helpful and courteous."

"I called to insure a new/used vehicle and was greeted with a helpful office assistant, who made that happen quickly. I provided all the information she needed and within a short period of time, received temporary insurance cards and documentation and receipts for the insured car. I was very satisfied with the service!"

"Perhaps the most professional insurance agency that I’ve dealt with in my 40 years of real estate. Highly recommend!"

"I had a great working relationship with Paulina's office. I was using their auto insurance product, and appreciate the professionalism and timely resolution of my issues."

"Friendly and efficient. Marilyn was helpful in transferring my current policy to California."

"responsive and helpful -- would recommend"

"Called in and got everything squared away in minutes with a payment issue. Saved me alot of time and hassle."

"Paulina and her team were great to work with for my State Farm policies. Very easy to reach via email and phone, quick to provide quotes, and worked with me to tailor coverage that fit my needs and budget. Overall great service!"

"Quick and easy to get a quote and then proof of insurance. The real quote was decently close to the online tool so you can use that as a reference. Rates are what you'd expect for California haha, though I did opt for more coverage. All in all a pleasant experience, would recommend."

"Service was ok, never talked to the agent herself."

"Very friendly, polite and professional."

"I had been a State Farm customer for 30 years, but with a different agent (one closer to where I live). I rarely heard from that agent and didn't feel comfortable asking questions about my coverage. A few months ago I switched to Paulina's agency, and the difference has been amazing. Brian, Cathy and Paulina have all checked in with me regularly, explaining new laws regarding coverage, advising me about upgrades I had done in my home, and helping get our adult children lined up with the coverage they need. I actually feel GOOD about my insurance now, and I know I have exactly what I need. I am so glad I switched!"

"Thank you for quickly responding to my insurance situation."

"I began using Paulina at State Farm 30 years ago for my car and condo coverage because my parents spoke highly of and insured with her. I’m still there today. Brian Burns who I usually work with is extremely responsive and answers my questions in an understandable way. I can’t imagine how anyone could get better service than through this State Farm office."

"Paulina and her team are the best to work with in all of Silicon Valley! They will educate and take care of all your family needs ,with the heart of a teacher! Customer Service is their speciality!"

"The best insurance agency I have ever seen. They are very easy to work with, nice, professional, and they always put us first."

"I've been customer for more than 10 years and incredibly impressed with State Farm Insurance-McDonald Agency especially with Paulina Z. McDonald who is the driving force. They've consistently provided excellent service and helped me find the best insurance policies for my needs. The team is incredibly knowledgeable about all types of insurance. They take the time to understand my individual circumstances and recommend policies that offer the perfect balance of coverage and affordability. They've always been friendly, helpful, and responsive whenever I've had a question and consistently been able to find me competitive rates from reputable insurance companies."

"I was extremely pleased with the service that I received from this location. They were prompt with getting back to me with a quote and they addressed all of my concerns. Looking forward to doing business with them. Thanks Paulina!"

"Efficient staff always answeres quesitons promptly."

"Paulina and her team always take care of me whenever I have a pressing issue. I couldn't recommend her and her team enough!"

"Paulina, Brian, and the team are super helpful and responsive. I am doing business with them since I moved to bay area."

"i have used Paulina McDonald and her team for close to 30 years. Started with liability insurance for my small business, auto, home owners and then she suggested a long-term-care policy. I had only about 4 claims over the years including a home invasion and collision. All claims were handled totally fast, professionally and fair. Highly recommend this agent."