Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Raymond Rees Jr

March 2, 2023

5  out of  5 rating by Raymond Rees Jr
"I highly recommend working with Katherine Ziolkowski if you get the chance! She was thoroughly helpful setting up renter's insurance and answering all my questions. 10/10"

Matt Klein

March 1, 2023

5  out of  5 rating by Matt Klein
"This State Farm team has been extremely helpful and great to work with over the years. Paulina, Katherine, Brian, and Cathy are knowledgeable, patient, and have excellent follow through. There have been several times when I needed something taken care of quickly and they made it happen. They are by far the best insurance team I’ve worked with."

Phuong Tran

February 18, 2023

4  out of  5 rating by Phuong Tran
""I've been with State Farm insurance company for a few years now and they've been great to work with. Their customer service is always helpful and responsive, and they've made the claims process easy and stress-free. I particularly appreciate working with Paulina, who is my agent at the company. She is knowledgeable, friendly, and always willing to go the extra mile to make sure my insurance needs are taken care of. I feel like I can rely on her and the company to take care of me if anything were to happen.""

Deb Camacho

February 17, 2023

5  out of  5 rating by Deb Camacho
"I have been a satisfied client of Paulina's for many years. She and her staff are always helpful and friendly. I was recently in a car accident and filed a claim online. I received a call from Paulina's office letting me know they received my claim and were checking to see that I was okay. Thanks for all your help over the years."

Sara Ostrowski

February 17, 2023

5  out of  5 rating by Sara Ostrowski
"Paulina and her team are amazing! I've been with them for 13 years, and have always found them professional, responsive, and most importantly caring. Two enthusiastic thumbs up!!"

Ashonte Wallace

February 16, 2023

5  out of  5 rating by Ashonte Wallace
"Paulina is a delight to work with! She is friendly and very knowledgeable. Paulina explained my policy line by line in detail to make it easy for me to understand. I appreciate how thorough she is. She takes pride in her service and I would recommend her to anyone seeking proper insurance. Paulina has got you covered :)"

Mitch Butler

February 7, 2023

5  out of  5 rating by Mitch Butler
"We've worked with Paulina for many years now (has it been 30 or more?). She has always given great service. As our family has grown over the years, she has advised us on recommended changes to our insurance plans. She and her staff have been prompt and friendly when making any necessary changes. We haven't had to submit many claims, except for smoke damage from a fire in a neighbor's unit some years ago. That was handled very well and we got our unit back to normal with minimal hassles."

Tom Zahiralis

February 3, 2023

5  out of  5 rating by Tom Zahiralis
"I have been a client of Paulina McDonalds for over 30 years. Paulina is the most proactive, engaging agent that I have ever worked with over the years. I have always been extremely impressed with her level of professionalism and expertise. She has been helpful in guiding me through the many policies and products I have added over the years, and always finds the right coverages for my needs. She makes me feel like I'm her only client and ensure that State Farm always resolves any problems to my satisfaction. I completely trust Paulina's word and recommendations, and I would highly recommend her to anyone who is looking for superior service, experienced and knowledgeable recommendations, and a trusted resource for your family."

Srini Ramaswamy

January 31, 2023

5  out of  5 rating by Srini Ramaswamy
"Really professional and helpful service. Katherine handled my application, and she was absolutely the best. Would definitely recommend."

Lino Matos

January 18, 2023

5  out of  5 rating by Lino Matos
"I have known Paulina and been with here for about 25 years, have all my insurance policies with her and she is the best in the insurance industry. She is very attentive to all the details of the insurance policies, very knowledgeable and is able to explain the policy very well with the intention to get the best coverages and price on the policies for me and my family. Paulina is always very proactive in keeping me update on any changes that can benefit me. I highly recommend Paulina and her office professional staff for all your insurance needs. You will not be disappointed if you contact her office."

Anna Burns

January 11, 2023

5  out of  5 rating by Anna Burns
"Paulina and her team are incredibly knowledgeable, responsive and they take a lot of genuine care with customers. I've had a policy with her for about as long as I can remember and I've always felt valued, respected and heard in all our interactions! Absolutely would recommend!"

Carl J

January 11, 2023

5  out of  5 rating by Carl J
"I am very satisfied with the exceptional and professional service that Paulina's team has provided. I receive my quotes in a timely manner and her staff is able to answer all my questions. They are detailed oriented and knowledgeable about their products. And I appreciate the time they take explaining the options and recommending the best product based on my needs. I highly recommend Paulina's agency to everyone."

Joel Pattinson

January 10, 2023

5  out of  5 rating by Joel Pattinson
"I have been working with Paulina's office for many years, and all of the employees are prompt, professional, and kind. Having a local office you can stop into and talk to a real person can be very reassuring when you need it. I have multiple policies with them, not just business insurance."

Robert Shiraki

January 5, 2023

5  out of  5 rating by Robert Shiraki
"We have been with Paulina McDonald's State Farm Insurance Agency since 2008. We started with a home owners policy and over the years have added business, auto and life insurance policies because of the trust we have with Paulina. Paulina and her team are dedicated to provide excellent customer service. Special attention to make sure we fully understand policy coverage is a valued part of their service. The comfort in knowing I am able to contact an agent that actually took the time to understand my business is something I will never get from an internet based insurance carrier. I strongly recommend Paulina McDonald State Farm Insurance Agency."

Marsha Beer

January 4, 2023

5  out of  5 rating by Marsha Beer
"Paulina is amazing to work with! She and her team are very responsive and knowledgeable! Paulina's attention to detail and follow up are exceptional. Overall, as long time clients, we find Paulina and her team to be outstanding!"

Nick Manov

October 14, 2022

5  out of  5 rating by Nick Manov
"Paulina has always treated us like family. She and her team are prompt, professional, and transparent with all manner of issues and inquiries. Highly recommend!"

Ashley Gonzalez

July 8, 2022

5  out of  5 rating by Ashley Gonzalez
"Paulina's team was amazing to work with, from start to finish. It was an easy process to start our renter's insurance plan, they are very thorough. Having just purchased our first home out of state they worked diligently to keep the process smooth. Honestly, they kept me on top of paperwork and I really appreciate the peace of mind Brian provided. I would recommend this team in a heartbeat."

Barry Bolinger

July 7, 2022

4  out of  5 rating by Barry Bolinger
"The group with Paulina have been my agents for decades. They are dependable and responsive."

Dagmar Wartenberg

June 30, 2022

5  out of  5 rating by Dagmar Wartenberg
"We have been with Paulina's agency for over a decade and have always been very happy with the service we received. They were always on top of things and replied quickly to any emails. We are very sad that we have to change agencies after moving out of state."


June 8, 2022

5  out of  5 rating by Y Z
"Paulina has been handling our insurance needs for 5+ years. She and her team are always responsive and offering best insurance solutions possible. I'm very happy working with Paulina's team!"

Jasmine Asuncion

June 3, 2022

5  out of  5 rating by Jasmine Asuncion
"Paulina and her team made switching policies very easy. They are very responsive. Shout out to Brian for helping me with reporting my mileage, which ultimately lowered my rate. Thanks!"

Jocelyn Garcia-Thome

January 11, 2022

5  out of  5 rating by Jocelyn Garcia-Thome
"Paulina and her team are exceptional in their professionalism and responsiveness which I deeply appreciate. Paulina makes sure that I understand what my choices are and provides clear explanations when I ask questions (as I always do). Both her and her team follow up in a timely fashion any time their are issues. I personally find their service above and beyond in all aspects. I highly recommend their office."

Chris Ruemmler

January 11, 2022

5  out of  5 rating by Chris Ruemmler
"I've been a customer for over 25 years with Paulina's office and have always been treated very well. The service is excellent and prompt. I've had absolutely zero issues and rely on Paulina and State Farm to financially protect myself and my family against any accidents. Paulina cares deeply about her customers and always suggests ways to save money or better protect myself and my assets. I never felt forced to choose one path or another and I've always been given clear options and good advice. Paulina and her staff are highly recommended."

Brendan Whelan

January 7, 2022

5  out of  5 rating by Brendan Whelan
"We have worked with Paulina and her staff for three decades. We have always found them to be very responsive, knowledgeable, personal, and helpful."

Shashank Goel

December 30, 2021

5  out of  5 rating by Shashank Goel
"Our family has worked with Paulina's Insurance group for years now, and its been a great experience. Customer service is first class and multichannel. I always feel getting personal attn from their agents no matter the day, time or issue. They reach back promptly and advise on all questions on my mind. They deliver Peace of mind! kudos!"